Shipping policy

Royal Mart aims to provide reliable and timely delivery of products across Pakistan. This Shipping Policy outlines our delivery process and related terms.

Shipping Locations

Royal Mart currently delivers to all major cities and areas across Pakistan. Delivery availability may vary based on courier service coverage.

Processing Time

  • Orders are usually processed within 1–2 business days after order confirmation

  • Orders placed on weekends or public holidays may be processed on the next working day

Delivery Time

  • Standard delivery time is 3–5 business days, depending on location

  • Remote or rural areas may require additional delivery time

  • Delivery timelines are estimates and not guaranteed

Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout

  • Charges may vary based on order size, weight, and delivery location

  • Any promotional free shipping offers will be mentioned on the website

Cash on Delivery (COD)

Royal Mart offers Cash on Delivery (COD) in eligible areas. Customers are required to pay the full order amount at the time of delivery.

Order Tracking

Once your order is shipped, tracking details may be shared via SMS, WhatsApp, or email, depending on availability.

Delivery Issues

Royal Mart is not responsible for:

  • Delays caused by courier companies or unforeseen circumstances

  • Incorrect delivery details provided by the customer

  • Failed delivery attempts due to customer unavailability

Damaged or Missing Items

If you receive a damaged or incorrect item, please contact Royal Mart customer support within 24 hours of delivery for assistance.

Changes & Updates

Royal Mart reserves the right to update this Shipping Policy at any time. Any changes will be posted on our website.

Contact Us

For shipping-related questions, please contact: